FREQUENTLY ASKED QUESTIONS (FAQ's)

FAQ's

WILL MY FIREARM ORDER SHIP TO MY HOME?

By federal law, all firearms must be shipped to a valid Federal Firearms License holder. Firearms WILL NOT be shipped to a customer’s residence. We can ship to the FFL of your choosing that is near you. Select an FFL from our available list during checkout, or have your chosen FFL provide us with the license, referencing your name and order number, after purchasing.

HOW DO I PLACE AN ORDER

Our shopping cart can be accessed by the link in the upper-right corner of all GunBuyer pages. You can put the items you would like to purchase in this cart while you continue to shop. Placing an item in your cart does not obligate you to purchase it. You can delete the item from your cart later. To put an item in your shopping cart, browse our categories or search for an item by typing it into the search bar. When you find an item you would like to purchase, click on “add to cart.” Once your cart contains all of the products you would like to purchase, click on the “View Cart & Checkout” button to finish your order. For further detailed instructions you can visit our “Shop Page”

HOW CAN I CALCULATE MY SHIPPING COST BEFORE SUBMITTING AN ORDER?

All purchases ship via UPS, USPS, FEDEX, PRIORITY MAILS. Place the products you would like to purchase in your shopping cart. Next, click on “View Cart & Checkout” button at the top right. Click the arrow to the right of “Estimate Shipping & Tax” and select your Country, State, and Zip Code. You will then be able to see your available shipping options. PLEASE NOTE: All handguns will ship UPS 2nd Day Air for Free. All long guns will ship UPS Ground for Free. Expedited shipping options are available for additional cost. Accessories & ammunition will ship based on UPS Live Rates based on the weight and destination. Ammunition can not be expedited and must be shipped UPS Ground.

PLEASE NOTE: Orders that qualify for free shipping will go to the initial shipping address provided by the customer (or the address on your dealer’s FFL if the item is a firearm). It is the customer’s responsibility to verify the dealer will accept the transfer and will be available to receive the package(s), i.e. on vacation, out sick, temporarily closed. If a package must be redirected, the customer is responsible for charges incurred at a rate of $18 per package.

HOW DO I KNOW THAT YOU RECEIVED MY ORDER?

Once we receive you order, you will receive a confirmation email with your order number via the email address you provided for your account. When your order is shipped you will receive another email with your tracking number.

PROCESSING & SHIPPING TIMES:

Processing times prior to shipment of firearm orders are normally one to three business days providing the FFL information for your purchase is provided to us. Non-firearm orders normally process for shipment within one to three business days after we receive your payment. Please note: Processing times are separate from actual shipping times. These times may vary based on current order volume. Certain brands are restricted from drop-shipment and may require shipment to our main shipping hub prior to processing out to the destination address.

WHO DO I CONTACT IF I NEED A GUNNY

contact us directly through our phone numbers or through the online support chat on your bottom right and we let you know how get the particular Product you need.